Valentine Group Health
Linda M. Raileanu, RN, MM/PA, BSN
President/CEO
Genuine Healthcare Resources, LLC
Background:
Linda M Raileanu is President/CEO of Genuine Healthcare Resources, LLC a patient advocacy and corporate health & wellness firm. She is a Registered Nurse with her masters in management / public administration, concentration in health care policy. Linda has over 24 years of diverse health care experience, spanning the hospital setting, managed care, the pharmaceutical industry, long-term care continuum, home health, and alternative medicine. She is also a certified Geriatric Resource Nurse through Penn State.
Linda and her team assist individuals and organizations with navigating through the complexity of the healthcare system from advocating for employees and caregivers to providing corporate wellness programs, especially given the intense changes coming due to the Healthcare Reform legislation, leadership in this area is critical.
She is also School Board Director of the West Chester Area School District.
Overview:
In today’s complex healthcare industry, patients and caregivers need to work with highly skilled patient advocates to help work through the system. However, not all advocates are alike in skill, experience, education, or commitment. A patient advocate must be completely unbiased, honest and never be in a position to put their company or firm before the patient. What you should know when seeking a patient advocate.
This show will address the following issues, challenges, stories, solutions
- What is a Patient Advocate?
- What are the range of services provided by an advocate?
- How do consumers typically find an advocate ?
- Are all advocates “equal”?
- Is there licensing or regulatory controls on advocates?
- How are such services typically organized?
- Nurses are Patient Advocates
- What is a Patient Advocate versus a phone queue advocate paid for by the insurer?
3 Key Points
- Nursing as a discipline is structured from its inception to be developing professionals who function as patient advocates. Florence Nightingale was the first modern patient advocate & our services of high touch, consulting, and self-help stem from these beginnings.
- Patients & caregivers should expect unbiased, honest guidance with no conflict of interest at play from their patient advocate. Agencies who employ advocates should be accredited.
- Tips on what patients & caregivers should ask when seeking a patient advocate.
The 5 questions being many employers decide to perform some kind of cell phone tracking in the workplace in an aim to monitor employee productivity www.cellspyapps.org
