Navigating the Health System



A Consumer’s Guide to Moral Courage: An Essential Ingredient for Patient Safety and Quality Care

Vicki  D. Lachman, PhD, APRN, MBE, FAAN
Clinical Professor emeriti
Director, Innovation and Intra/Entrepreneurship in Advanced Practice Nursing
Drexel University College of Nursing and Health Professions
Philadelphia, PA

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Advocacy in Action: Establishing HEAL (Holisitic Enrichment of Adult Living) -Companion Care and Patient Advocacy Services. Bryn Mawr, PA

Arlene D. Houldin, PhD, PMHCNS-BC, ACHPN
Executive Director, HEAL (Holistic Enrichment of Adult Living)
Associate Professor Emerita of Psychosocial Nursing-School of Nursing. University of Pennsylvania, Philadelphia, PA

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The Patient Centered Medical Home, Transforming Delivery of Primary Care

Joseph A Greco, MD, FAAFP
Program Director, Bryn Mawr Family Practice Residency Program
Designated Institutional Officer, Bryn Mawr Hospital

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The Advent of the Medical Home-What is It and How Will It Improve Primary Care?

Paul Grundy, MD, MPH
IBM’s Global Director of Healthcare Transformation
President, Patient-Centered Primary Care Collaborative , Washington, DC

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Effectively Communicating with Family Caregivers-Patient and Family Centered Care at the Hospital of the University of Pennsylvania

Dr. Mary Walton-Nurse Ethicist-Hospital of the University of PA

Mrs. Anita McGinn Natali-Artist, wife, mother, care giver, and advisor, Hospital of the University of Pennsylvania. Philadelphia, PA, Volunteer, National Oral Cancer Foundation

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The Affordable Care Act and Transitions in Care-The Main Line Health Experience in Changing the Focus in Care Delivery

Grace Wummer, RN, MSN
Director, Patient Care Coordination
Main Line Health
Bryn Mawr, PA

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Emancipation Proclamation: How Patients and Families Can Take Leadership for their Care within a Hospital Setting and Beyond

  • Victoria L. Rich PhD, RN, FAAN

Chief Nurse Executive, University of Pennsylvania Medical Center. Associate Executive              Director, Hospital of the University of Pennsylvania

Associate Professor, Nursing Administration, University of Pennsylvania School of Nursing .       Philadelphia, PA

  • Mary K. Walton, MSN, MBE, RN

Nurse Ethicist and Director, Patient and Family Centered Care at the Hospital of the University of Pennsylvania. Hospital of the University of Pennsylvania. Philadelphia, PA

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